Three days in Chicago with the leaders scaling AI into customer experience — and one question at every table.
150+ senior leaders from 75+ brands, and the question HGS put on its own main stage: the AI is deployed, so why isn’t it scaling? Here’s what we brought to answer it.
Discover and Observe on the AI already running in the business — the models, agents and copilots nobody registered, and what they’re actually doing. You can’t scale what you can’t see.
A Guardian profile inspecting live traffic between an AI assistant and its LLM — jailbreaks and instruction override stopped inline, with Trace™ showing exactly why.
Posture, red-team findings and runtime evidence fused into one exportable AI Card™ — trust as something a customer can actually read, not just take on faith.
One banner, one high-top and the AI Trust Loop — Discover, Observe, Govern, Secure, Prove, running continuously. For a room full of leaders asking why AI stalls, that turned out to be plenty to talk about.
HGS filled the ballroom with keynotes on why AI adoption stalls. The follow-ups happened out in the foyer, coffee in hand, right past our corner.
Archer Accelerate 2026 is the next stop — Oct 20–21, 2026 at Doltone House Hyde Park. Book time with the band before the floor fills up.
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